TERMS OF USE
Last Updated: May 24, 2017
EZVIZ, Inc. and its affiliates (collectively “EZVIZ”) provide the following services for use in conjunction with various EZVIZ Internet-connected products (“Products”): (1) a EZVIZ user website and user accounts that may be accessed at www.ezvizlife.com, and all associated sites connected with www.ezvizlife.com (the “Website”); (2) online services accessible through the Website (“Web Apps”); (3) software applications that can be downloaded to a mobile device (“Mobile Apps”); and (4) subscription services, including paid subscriptions to EZVIZ’s cloud storage services and other paid features (“Subscription Services”). The term “EZVIZ Services” means the Website, Web Apps, Mobile Apps, and Subscription Services.
These Terms of Use (“Terms”) govern your access to and use of the EZVIZ Services, including through the Products. Your purchase of any EZVIZ Service or Product is governed by the EZVIZ Terms and Conditions of Sale, along with any limited warranty provided with it. The Privacy Policy is incorporated by reference into these Terms and you are agreeing to accept and abide by them by using any EZVIZ Service. PLEASE READ THESE TERMS CAREFULLY. If you do not agree with these terms, do not access, use, or register for any EZVIZ Service.
1. No Life-Safety or Critical Uses of the EZVIZ Services
You acknowledge and agree that the EZVIZ Services and Products are not certified for emergency response. EZVIZ makes no warranty or representation that use of the EZVIZ Services or Products with any third-party product or service will affect or increase any level of safety or security. The EZVIZ Services and Products are not third-party monitored emergency notification system -- EZVIZ will not dispatch emergency authorities to your home in the event of an emergency. All life threatening and emergency events should be directed to appropriate response services.
2. Electronic Contracting and Messaging
By using the EZVIZ Services, registering the Product, creating an online account for the EZVIZ Services (“Account”), or engaging in any transactions via the EZVIZ Services, you are agreeing to these Terms and our Privacy Statement. You agree that when you use your login credentials or click on any “I Agree” button when using the EZVIZ Services, you affirmatively consent to conduct business electronically with EZVIZ, and such credentials and processes have the same force and effect as your written signature. You agree and consent to EZVIZ sending you disclosures, messages, notices, and other communications, including direct marketing text messages, to your designated mobile phone and email account.
3. These Terms May Change
EZVIZ reserves the right to make changes to these Terms over time. We will notify you through the EZVIZ Services or via email if we make material modifications. Continued use of any EZVIZ Service following this notice will indicate your acknowledgment and agreement to be bound by the revised Terms. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.
4. Relationship to Product Warranty
These Terms govern your use of the EZVIZ Services. Your purchase of any Product is governed by the limited warranty provided with that Product.
5. Eligibility; Children
You are prohibited from registering a Product for use with the EZVIZ Services or from using the EZVIZ Services unless you are 18 years of age or older. You may not use the EZVIZ Services where prohibited by applicable law. We also do not knowingly collect any information from children under the age of 13. Any use or access to the EZVIZ Services by individuals under the age of 13 is strictly prohibited and is a violation of these Terms. If you are between the ages of 13 and 18 years of age, you must have your parent or legal guardian register a Product or create an Account to use the EZVIZ Services, and you must only use the EZVIZ Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms. Please contact us at hello@ezvizlife.com if you believe we might have any information from or about a child under 13, or if we might have any information from or about a child without verification of parental consent, and we will delete that information.
6. Creating an Account
To use your Product via EZVIZ Services, you are required to create an Account. You represent and warrant that: (i) all required registration information you submit is truthful, accurate and complete; (ii) you will maintain the accuracy, security, and confidentiality of such information; and (iii) your use of the EZVIZ Services does not violate any U.S. or other applicable law or regulation. You have no right to transfer your Account to any other individual in any manner, which includes sharing your password with other individuals. EZVIZ is not liable for any loss or damages arising from your failure to maintain the confidentiality of your Account. You agree to notify EZVIZ immediately of any unauthorized access to or use of your Account or any breach of security.
7. System and Equipment Requirements
Use of certain Products or discrete functionality may require Internet access and registration to the EZVIZ Services. You must have the necessary hardware, software, and Internet access needed to register and use the Product with the EZVIZ Services. The EZVIZ Services will may be accessible without: (i) a working Wi-Fi network that is positioned to communicate reliably with our Products; (ii) a computer or a mobile device with Android OS or Apple iOS to pair the Products with its nearby Wi-Fi network; (iii) an Account; (iv) always-on broadband Internet access; and (v) other system elements that may be specified by EZVIZ in connection with specific Products. In addition, you acknowledge that EZVIZ may activate Bluetooth or Wi-Fi services on your device, with or without prior notification, in order to facilitate proper registration of the Product, and connectivity and registration to the EZVIZ Service.
8. Changes to EZVIZ Services
EZVIZ may change, upgrade, discontinue, or temporarily suspend any feature or component of the EZVIZ Services at any time without notice. EZVIZ cannot guarantee and makes no warranties that any software updates can be implemented on any Product or that changes to the EZVIZ Services will operate as intended. You acknowledge that you may be required to install software updates to use the EZVIZ Services with your Product, and you agree to promptly install such updates we provide. You are solely liable for any losses arising from a failure to timely implement such updates.
9. Term and Termination
These Terms will remain in full force and effect as long as you continue to access or use the EZVIZ Services, or until terminated in accordance with the provisions of these Terms. At any time, and without prior notice, EZVIZ may suspend or terminate your rights to use the EZVIZ Services if EZVIZ believes in good faith that you have used an EZVIZ Service in violation of these Terms. If you transfer an EZVIZ Product to a new owner, your right to use the EZVIZ Services with respect to that Product automatically terminates, and the new owner will have no right to use the Product or the EZVIZ Service sunder your Account and will need to register for a separate Account with EZVIZ. Upon termination of your Account, your right to use the EZVIZ Services will automatically terminate and we may delete Your Content and other information related to your Account at the end of your subscription period. You may cancel your Account at any time by calling Customer Support at hello@ezvizlife.com.
10. License
Subject to your compliance with these Terms, EZVIZ grants you a revocable, limited, non-exclusive, non-transferable, non-sub-licensable license to install and use (a) Mobile Apps, and (b) any embedded firmware in the Product and updates (“Other Software”), in each case solely in connection with your personal, non-commercial use of the Product and the EZVIZ Service. You may only use the Mobile Apps on devices that you own, lease, or otherwise control. No other licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by EZVIZ or its licensors.
11. License Restrictions
Unless as expressly permitted in these Terms, you agree not to, and you will not permit others to, (i) license, sublicense, assign, convey or transfer, the rights and licenses granted hereunder; (ii) publish, display, disclose, sell, rent, lease, store, loan, distribute, transmit, publicly display or perform, co-brand, frame, host, outsource, or otherwise commercially exploit the EZVIZ Services, including the Mobile Apps and Other Software (collectively, the “Software”), (iii) copy or reproduce the EZVIZ Services or Software or any part thereof, in any form; (iv) remove or alter any trademark, logo, copyright or other proprietary notices, legends, symbols or labels in the Software or EZVIZ Services; (v) use the Software and EZVIZ Services in any fashion that may infringe any patent, copyright, trademark, trade secret, or any other intellectual property or proprietary right of EZVIZ, its third-party providers, or any other third-party; (vi) modify, translate, adapt, disassemble, reverse engineer decompile, reverse compile, or create compilations or derivative works of, the Software, EZVIZ Service, or any part thereof (except to the extent applicable laws specifically prohibit such restriction), or (vii) use the Software or EZVIZ Services for any service bureau, time-sharing, resale, or similar purposes.
EZVIZ reserves all rights and licenses in and to the Software not expressly granted to you under these Terms.
12. Open Source
Certain third party software code may be included in the Products that are subject to “open source” or “free software” licenses (“Open Source Software”). The Open Source Software is not subject to these Terms. Instead, each item of Open Source Software is licensed under the terms of the end user license that accompanies such Open Source Software. Nothing in these Terms limits your rights under, or grants you rights that supersede, the terms and conditions of any applicable end user license for the Open Source Software. If required by any license for particular Open Source Software, EZVIZ makes such Open Source Software, and EZVIZ modifications to that Open Source Software, available by written request to EZVIZ at the email listed below:
hello@ezvizlife.com
By downloading or requesting the source code to any of the Open Source Software (“Source Code”), you agree to the following:
EZVIZ PROVIDES THE SOURCE CODE TO YOU ON AN “AS IS” BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SOURCE CODE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, EZVIZ AND ITS AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EZVIZ AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SOURCE CODE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
13. Access to EZVIZ Services
You may only access and use the EZVIZ Services solely for the purpose of (a) operating, managing, monitoring, and maintaining the Products, (b) viewing, sharing, and storing video, audio, and other content captured and transmitted by the Products to the EZVIZ Services, and (c) to subscribe to the EZVIZ Services, manage your Account and preferences, and maintain your registration data.
When using the EZVIZ Services, you shall not:
- disrupt, interfere with, violate the security of, or attempt to gain unauthorized access to, the EZVIZ Services or any computer network;
- circumvent any technological measure implemented by EZVIZ or any of EZVIZ’s providers or any other third party (including another user of the EZVIZ Services) to protect the EZVIZ Services;
- upload, transmit, distribute, or run any computer virus, worm, Trojan horse, or any computer code that could damage or alter a computer, portable device, computer network, communication network, data, the EZVIZ Services, or any other system, device, or property;
- run Maillist, Listserv, or any form of auto-responder or “spam” on the EZVIZ Services;
- attempt, in any manner, to obtain the password, account, credentials, or other security information from any other user;
- jeopardize the security of your Account or anyone else’s account (for example, by allowing another individual to login into the EZVIZ Services as you);
- impersonate any other user, person, or entity (including, without limitation, using e-mail addresses associated with any of the forgoing to create an Account);
- provide referral information for someone else without first obtaining consent from the person being referred and notifying them that they may receive communication from EZVIZ; or
- violate any applicable federal, state, local, or international law or regulation (including, without limitation, any law regarding the export of data or software to and from the U.S. or other countries).
These Terms shall apply to any future update, release, or other change to the Services.
14. Content
You may elect to display, share, email, or otherwise make available (collectively, “Submit”) text, graphics, photographs, video, images, audio, and other works of authorship via the Product or directly into the EZVIZ Services, including for storage and sharing with third parties online (“Your Content”). When you post Your Content in publicly accessible sections of the EZVIZ Services or third-party social networking sites via the EZVIZ Services, such content will be accessible and viewed by others. You are solely responsible for Your Content submitted through the EZVIZ Services, and EZVIZ will not be liable for any errors or omissions in Your Content.
EZVIZ may also make available on the EZVIZ Services text, graphics, photographs, video, images, illustrations, audio, music, commentary, and other works of authorship it owns or from other users of the EZVIZ Services (“EZVIZ Content”). EZVIZ Content, along with the EZVIZ Service and its underlying technology, are protected by copyright, trademark, patent, intellectual property, and other laws of the United States and foreign countries. You may access and view EZVIZ Content solely for personal use and consumption, and are prohibited from copying, selling, renting, distributing (including through digital distribution), publicly performing (including through digital performance), marketing, making derivative works, or otherwise exploiting such EZVIZ Content without EZVIZ’s prior written consent.
EZVIZ makes no endorsement, representation, or warranty of any kind about Your Content or EZVIZ Content, or any information, services, or recommendations accessed through the EZVIZ Services. We are not responsible for the accuracy, reliability, effectiveness, or correct use of information you receive through the EZVIZ Service.
You agree that all Your Content and EZVIZ Content accessed by you using the EZVIZ Services is at your own risk and you will be solely responsible for any damage or loss to any party resulting therefrom. You hereby release us from all liability for your having acquired or not acquired Your Content or EZVIZ Content through the EZVIZ Service.
By making Your Content available on or through the EZVIZ Services you grant to EZVIZ a non-exclusive, transferable, sub-licensable, worldwide, royalty-free, perpetual, irrevocable right and license to use, copy, modify, publicly display, publicly perform, and distribute Your Content in connection with operating and providing the EZVIZ Services to you. We also have the right to reformat, create derivative works of, excerpt, translate, modify, or otherwise change any of Your Content for storage and viewing via the EZVIZ Services. When you post or share Your Content for public viewing, you grant EZVIZ the right and license to copy, distribute, license, market, perform, display, distribute, exploit, and create derivative works of Your Content without any restriction or compensation to you, in any medium or via any channel now known or later discovered. Such licenses and rights shall be sub-licensable by EZVIZ.
You represent and warrant that you own Your Content or that you have all rights necessary to Submit Your Content in the manner in which you choose, and that you grant us a license to use Your Content as described in these Terms.
You warrant, represent, and agree that Your Content and the use and provision of Your Content on the EZVIZ Services as provided in these Terms will not: (i) infringe, misappropriate, or violate a third party’s patent, copyright, trademark, trade secret, or other intellectual property rights, or rights of publicity or privacy, or other rights; (ii) violate, or encourage any conduct that would violate, any applicable law, statute, regulation, or ordinance, or would give rise to civil liability; (iii) be fraudulent, false, misleading, deceptive, defamatory, tortuous, obscene, harmful, pornographic, vulgar, offensive, or otherwise objectionable; (iv) promote discrimination, racism, hatred, harassment, or harm against any individual or group; (v) be violent, threatening, abusive, or promote violence or actions that are threatening or abusive to any person or entity; or (vi) promote illegal or harmful activities or substances.
All comments, suggestions, feedback, or ideas Submitted by you about the EZVIZ Services are EZVIZ’s property and we may access, copy, modify, redistribute, publish, or otherwise use them for any purpose and in any way without due compensation to you. EZVIZ does not waive any right to use similar ideas previously known to us or developed by us.
15. Privacy
Please review the Privacy Policy, which describes EZVIZ’s practices regarding the information that EZVIZ may collect from users of the Products and EZVIZ Services, including Your Content and information provided to us when you create an Account. By accessing and using EZVIZ Services, you hereby consent to all actions we may take with respect to your information consistent with our Privacy Policy.
16. Paid Subscriptions
When you are required to activate a Product that includes online data storage, you will automatically receive a one-month trial to our online storage services for Your Content free of charge. After the one-month trial period, you can elect to subscribe to online services for Your Content and add paid features to your Account (i.e., the Subscription Services). Please see EZVIZ’s Terms and Conditions of Sale for more information concerning subscription services.
17. Limitations of EZVIZ Services
The EZVIZ Services are intended to be accessed and used for non-time-critical information and control of Products. While we strive for the EZVIZ Services to be highly reliable and available, they are not intended to be reliable or available 100% of the time. The EZVIZ Services are subject to sporadic interruptions and failures for a variety of reasons beyond our control, including Wi-Fi intermittency, service provider uptime, mobile notifications, and carriers, among others. You acknowledge these limitations and agree that EZVIZ is not responsible for any damages allegedly caused by the failure or delay of the EZVIZ Services to reflect current status of the Product, notifications, or timing of Your Content.
The EZVIZ Services may be suspended temporarily without notice for security reasons, system failure, maintenance and repair, updates, adjustments, or other circumstances. You acknowledge and agree that you will not be entitled to any refund or rebate for any such suspension. EZVIZ does not offer any specific uptime guarantee for the EZVIZ Services. EZVIZ is not liable for any losses arising from a suspension of the EZVIZ Services.
All information concerning the EZVIZ Services and use of the Product with the EZVIZ Services is provided “as is” and “as available”. EZVIZ does not guarantee that this information is correct or up to date. Accessing the information through the EZVIZ Services is not a substitute for direct access to the information in or on the Product itself.
Although EZVIZ cares about the security, integrity, and availability of Your Content and personal information, we cannot guarantee the security of your personal information. You acknowledge that you provide Your Content and your personal information at your own risk.
18. Limitations of the EZVIZ Service Due to Reliance on Third Parties
The EZVIZ Services rely on certain third-party products and services. For example, some aspects of the EZVIZ Services– such as data storage, synchronization, and communication – are enabled by Amazon Web Services. As another example, we rely on mobile operating system vendors and mobile carriers to enable mobile device notifications through the EZVIZ Services. These third-party products and services are beyond our control, and their operation may not operate in a reliable manner or be available 100% of the time. EZVIZ is not responsible for any damages and losses due to the operation of these third-party products and services.
You further acknowledge that you are responsible for all fees charged by your ISP and carrier in connection with your access to and use of the EZVIZ Services and access to your Products. You also acknowledge that you are responsible for compliance with all applicable agreements, terms of use/service, and other policies of your ISP and carrier.
You acknowledge and agree that the availability of the Mobile Apps is dependent on the third-party web services from which you download the Mobile Apps – for example, the Android app market from Google or the App Store from Apple (each an “App Store”). You acknowledge that these Terms are between you and EZVIZ and not with an App Store. Each App Store may have its own terms and conditions to which you must agree before downloading Mobile Apps from that App Store. You agree to comply with, and your license to use the Mobile Apps, is conditioned upon your compliance and agreement with such App Store terms and conditions. To the extent such other terms and conditions from such App Store are less restrictive than, or otherwise conflict with, the terms and conditions of these Terms, the more restrictive or conflicting terms and conditions in these Terms apply.
19. Third-Party Website Links and Referrals
The EZVIZ Services may contain links to other sites operated by third parties (“Third Party Sites”) and referrals to third-party vendors (“Referred Vendors”). Such Third Party Sites and Referred Vendors are not under our control. We provides these links and referrals only as a convenience and we do not review, approve, monitor, endorse, or make any representations or warranties with respect to such Third Party Sites or Referred Vendors for these products and services. We encourage you to review all applicable agreements, terms of use/service, and other policies of these Third Party Sites and Referred Vendors.
20. Release Regarding Third-Parties
EZVIZ is not responsible for third parties or their products and services, including, without limitation, any third party products and services that enable the EZVIZ Services, equipment, ISPs, carriers, the App Stores, Third Party Sites, and Referred Vendors.
EZVIZ HEREBY DISCLAIMS AND YOU HEREBY DISCHARGE, WAIVE AND RELEASE EZVIZ AND ITS LICENSORS AND SUPPLIERS FROM ANY PAST, PRESENT, AND FUTURE CLAIMS, LIABILITIES, AND DAMAGES, KNOWN OR UNKNOWN, ARISING OUT OF OR RELATING TO YOUR INTERACTIONS WITH SUCH THIRD PARTIES AND THEIR PRODUCTS AND SERVICES. YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.” YOU HEREBY WAIVE ANY SIMILAR PROVISION IN ANY OTHER JURISDICTION.
21. Geographic Restrictions
The owner of the EZVIZ Services is based in the state of California in the United States. EZVIZ provides the EZVIZ Services for use only be persons located in the United States. EZVIZ makes no claims that the EZVIZ Services or any of their contents are accessible or appropriate outside the United States. Access and use of the EZVIZ Services may not be legal by certain persons or in certain countries. If you access or use the EZVIZ Services from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
22. WARRANTY DISCLAIMERS
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE EZVIZ SERVICES (I.E. THE WEBSITE, MOBILE APPS, WEB APPS, SUBSCRIPTION SERVICES) AND SOFTWARE ARE PROVIDED FOR YOUR CONVENIENCE, “AS IS”, AND “AS AVAILABLE” WITH ALL FAULTS AND ERRORS, AND EZVIZ AND OUR SUPPLIERS AND LICENSORS EXPRESSLY DISCLAIM ANY WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE, QUIET ENJOYMENT, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, AVAILABILITY, DATA SECURITY, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
EZVIZ DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT, SOFTWARE, OR EZVIZ SERVICE ADVERTISED OR PROVIDED BY A THIRD PARTY THROUGH OR IN CONNECTION WITH THE EZVIZ SERVICES (INCLUDING, BUT NOT LIMITED TO, CLOUD SERVICES) OR ANY HYPERLINKED WEBSITE OR SERVICE.
EZVIZ MAKES NO REPRESENTATIONS CONCERNING ANY CONTENT CONTAINED IN OR ACCESSED THROUGH THE SERVICES, AND EZVIZ WILL NOT BE RESPONSIBLE OR LIABLE FOR THE ACCURACY, COPYRIGHT COMPLIANCE, LEGALITY OR DECENCY OF MATERIAL CONTAINED IN OR ACCESSED THROUGH THE EZVIZ SERVICES. EZVIZ MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING SUGGESTIONS OR RECOMMENDATIONS OF SERVICES OR PRODUCTS OFFERED OR PURCHASED THROUGH THE EZVIZ SERVICES.
YOU ACKNOWLEDGE THAT THE USE OF THE EZVIZ SERVICES SHALL BE CONNECTED WITH THE INTERNET, AND USE SHALL BE WHOLLY AT YOUR OWN RISK. EZVIZ DOES NOT REPRESENT OR GUARANTEE THAT THE EZVIZ SERVICE WILL BE FREE FROM LOSS, CORRUPTION, CYBER ATTACK, VIRUSES, INTERFERENCE, HACKING, MALWARE, OR OTHER SECURITY INTRUSION, AND EZVIZ DISCLAIMS ANY LIABILITY RELATING THERETO.
SURVEILLANCE, DATA PROTECTION, AND PRIVACY LAWS VARY BY JURISDICTION AND MAY IMPOSE CERTAIN RESPONSIBILITIES ON YOUR USE OF THE EZVIZ SERVICES. YOU ACKNOWLEDGE AND AGREE THAT YOU (AND NOT EZVIZ) WILL BE RESPONSIBLE FOR ENSURING THAT YOU COMPLY WITH APPLICABLE LAWS WHERE YOU LIVE AND THAT EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THE EZVIZ SERVICES IS USED FOR ILLEGAL PURPOSES, INCLUDING, WITHOUT LIMITATION: NON-CIVIL USE; RECORDING OR SHARING VIDEO OR AUDIO CONTENT THAT IS NOT IN CONFORMANCE WITH APPLICABLE LAW; FAILURE TO COMPLY WITH NOTICE AND CONSENT LAWS; INFRINGEMENT OF THIRD PARTY RIGHTS; USE IN CONNECTION WITH MEDICAL TREATMENT, OR OTHER SITUATIONS WHERE THE EZVIZ SERVICE FAILURE COULD LEAD TO DEATH OR PERSONAL INJURY.
23. LIMITATIONS ON LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, CONTRACTORS, AGENTS, LICENSORS, OR SUPPLIERS, BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR INCIDENTAL DAMAGES, INCLUDING ANY DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOST DATA OR CONTENT, LOST DOCUMENTATION, OR LOSS OF REVENUE, SERVICE INTERRUPTION, COMPUTER DAMAGE, COST OF SUBSTITUTE SERVICES, INABILITY TO USE THE EZVIZ SERVICES, PRIVACY LEAKAGE, OR ANY OTHER LIABILITIES OR LOSSES CAUSED BY THE EZVIZ SERVICES OR BY FAILURES OF THE EZVIZ SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT EZVIZ KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL EZVIZ’S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THE EZVIZ SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EXCEED THE FEES ACTUALLY PAID BY YOU TO EZVIZ OR EZVIZ’S AUTHORIZED RESELLER FOR THE EZVIZ SERVICES IN THE PRIOR 6 MONTHS (IF ANY) IMMEDIATELY PRECEDING THE DATE OF THE MOST RECENT CLAIM. THIS LIMITATION IS CUMULATIVE AND WILL NOT BE INCREASED BY THE EXISTENCE OF MORE THAN ONE INCIDENT OR CLAIM. EZVIZ DISCLAIMS ALL LIABILITY OF ANY KIND OF EZVIZ’S LICENSORS AND SUPPLIERS.
THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN EZVIZ AND YOU. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
24. Indemnity
You agree to defend, indemnify, and hold EZVIZ, its directors, officers, employees, shareholders, affiliates, contractors, agents, licensors, and suppliers harmless from any damages, liabilities, claims, demands, losses, or expenses, including attorneys’ fees, made by any third party due to or arising out of or in connection with (i) your use of the EZVIZ Services and Products; (ii) your violation of these Terms; (iii) Your Content, and (iv) your violation of any law or the rights of any third party. EZVIZ will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.
25. Dispute Resolution
You agree that these Terms and any claim, dispute, action, cause of action, issue, or request for relief between you and EZVIZ arising out of or relating to these Terms or the EZVIZ Service (collectively, “Disputes”) will be governed by and construed in accordance with the laws of the State of California, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction.
If a Dispute arises between you and EZVIZ, our goal is to learn about and address your concerns. You agree that you will notify EZVIZ about any Dispute you have with EZVIZ regarding these Terms or the Products or EZVIZ Services by contacting EZVIZ at hello@ezvizlife.com. We’ll try to resolve the Dispute informally by contacting you through email. If a Dispute is not resolved within 90 (ninety) days after submission, you or EZVIZ may bring a formal proceeding.
26. Binding Arbitration
You and EZVIZ agree to submit to binding arbitration all Disputes on an individual and purely bilateral, non-class/non-representative bases. Arbitration on an individual basis is the exclusive remedy for any claims which might otherwise be brought on a class, collective, or representative basis between you and EZVIZ. This agreement to arbitrate will be governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”) and shall be governed by the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes (collectively, “AAA Rules”) of the American Arbitration Association (“AAA”), as modified by these Terms , and will be administered by the AAA. The AAA Rules are available online at www.adr.org or by calling the AAA at 1-800-778-7879. The arbitration shall take place in City of Industry, California. You and EZVIZ shall select a mutually agreeable arbitrator from the AAA. Unless otherwise precluded by law, you and EZVIZ shall each separately pay your or its own attorneys’ fees and costs. You agree that if any provision of this arbitration agreement is held by an arbitrator or a court of competent jurisdiction to be invalid, unenforceable, or void, that provision shall be struck from the agreement to arbitrate, and the remainder of the arbitration agreement shall remain in full force and effect consistent with applicable law. However, the entire agreement to arbitrate shall be void if the provisions above waiving or precluding class arbitration proceedings are found to be invalid, unenforceable, or void for any reason.
27. Limitation on Claims
Regardless of any statute or law to the contrary, any dispute arising out of or related to your use of the EZVIZ Services must be filed within one (1) year after the occurrence of the event or facts giving rise to a dispute, or you waive the right to pursue any dispute based upon such event or facts forever.
28. Entire Agreement; Waiver; Severability
These Terms constitute the entire and exclusive understanding between you and EZVIZ with respect to the use of the EZVIZ Services, and these terms supersede and replace any and all prior oral or written understandings or agreements between EZVIZ and you regarding the EZVIZ Services. EZVIZ’s failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision or of any other rights or provisions in these Terms. If a court or tribunal should find that one or more rights or provisions set forth in these Terms are invalid, you agree that the remainder of the Terms will remain in full force and effect and that the invalid provision will be enforceable to the fullest extent permitted by law.
29. Assignment
You may not assign or transfer these Terms and any associated rights or obligations, by operation of law, without EZVIZ’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. EZVIZ may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.
30. Contact Us
Should you have any questions, please contact us immediately via telephone at 1-855-MYEZVIZ (1-855-693-9849) or email at hello@ezvizlife.com.
LIMITED WARRANTY
Thank you for purchasing EZVIZ, Inc. (“EZVIZ”) products. This limited warranty (“warranty”) gives you specific legal rights, and you may also have other rights which vary from state to state. This warranty applies only to the original purchaser of the product. The disclaimers, exclusions, and limitations of liability under this limited warranty will not apply to the extent prohibited by applicable law.
No distributor, reseller, agent, or employee is authorized to make any modification, extension, or additions to this limited warranty.
Your EZVIZ product is warranted for a period of one (1) year from the date of purchase against defects in materials and workmanship, or such longer periods as may be required by law in the state where this product is sold, when used normally in accordance with EZVIZ’s user manual.
You can request warranty service by calling us at 1.855.693.9849 or emailing us at hello@ezvizlife.com.
For any defective EZVIZ products under warranty, EZVIZ will, at its option, (i) repair or replace your product free of charge; (ii) exchange your product with a functional equivalent product; (iii) or refund the original purchase price, provided you provide the either a copy or the original purchase receipt, a brief explanation of the defect, and return the product in its original packaging. At EZVIZ’s sole discretion, repair or replacement may be made with a new or refurbished product or components. This warranty does not cover the shipping cost, insurance, or any other incidental charges incurred by you in returning the product.
Except where prohibited by applicable law, this is your sole and exclusive remedy for breach of this limited warranty. Any product that has either been repaired or replaced under this warranty will be covered by the terms of this warranty for the longer of ninety (90) days from the date of delivery or the remaining original warranty period.
This warranty does not apply and is void:
• If the warranty claim is made outside the warranty period or if the proof of purchase is not provided.
• For any malfunction, defect, or failure caused by or resulting from the evidence of impact; mishandling; tampering; use contrary to the applicable instruction manual; incorrect power line voltage; accident; loss; theft; fire, flood, or other Acts of God; shipping damage; or damage resulting from repairs performed by unauthorized personnel.
• For any consumable parts, such as batteries, where the malfunction is due to the normal aging of the product.
• Cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports.
• For any software, even if packaged or sold with EZVIZ hardware.
• For any other damages free from defects in material or workmanship.
• Routine cleaning, normal cosmetic, and mechanical wear and tear.
DISCLAIMER OF WARRANTIES
EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EZVIZ DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, THE DURATION OF ANY APPLICABLE IMPLIED WARRANTIES OR CONDITIONS TO THE DURATION OF THIS LIMITED WARRANTY, THE SECURITY OF THE PRODUCT, OR AVAILABILITY AND RELIABILITY OF PRODUCT INFORMATION OR DATA.
NOTE: Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
LIMITATION OF DAMAGES
IN NO EVENT WILL EZVIZ BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST DATA OR LOST PROFITS, ARISING FROM OR RELATING TO THIS LIMITED WARRANTY OR THE PRODUCT, AND EZVIZ’S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THIS LIMITED WARRANTY OR THE PRODUCT WILL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCT BY THE ORIGINAL PURCHASER.
NOTE: SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
ALL PRODUCT INFORMATION AND DATA IS PROVIDED FOR YOUR CONVENIENCE, “AS IS”, AND “AS AVAILABLE.” EZVIZ DOES NOT REPRESENT, WARRANT, OR GUARANTEE THAT PRODUCT INFORMATION AND DATA WILL BE AVAILABLE, ACCURATE, OR RELIABLE OR THAT PRODUCT INFORMATION AND DATA OR USE OF THE PRODUCT WILL PROVIDE SAFETY IN YOUR HOME. YOU USE ALL PRODUCT INFORMATION, DATA, AND THE PRODUCT AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR (AND EZVIZ DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOUR WIRING, FIXTURES, ELECTRICITY, HOME, PRODUCT, PRODUCT PERIPHERALS, COMPUTER, MOBILE DEVICE, AND ALL OTHER ITEMS AND PETS, RESULTING FROM YOUR USE OF THE PRODUCT INFORMATION, DATA, OR PRODUCT. PRODUCT INFORMATION AND DATA PROVIDED BY EZVIZ IS NOT INTENDED AS A SUBSTITUTE FOR DIRECT MEANS OF OBTAINING THE INFORMATION. FOR EXAMPLE, A NOTIFICATION PROVIDED THROUGH THE PRODUCT IS NOT INTENDED AS A SUBSTITUTE FOR AUDIBLE AND VISIBLE INDICATIONS IN THE HOME AND ON THE PRODUCT, NOR FOR A THIRD PARTY MONITORING SERVICE.
Please do not hesitate to contact us at hello@ezvizlife.com with any questions.
EZVIZ Inc.
PRIVACY POLICY
Last Updated: May 24, 2018
This Privacy Policy explains how EZVIZ Inc. ( “EZVIZ”, “we”, “our”, “us”) as data controller handles personal information about you that we collect when you use our EZVIZ Services over the Internet and mobile applications, including www.ezvizlife.com (collectively, the “EZVIZ Services”). This Privacy Policy also applies to any personal data we collect from the operation and use of products we sell while connected to the EZVIZ Services (the “Products”), and any other EZVIZ Services that link to this Privacy Policy.
We may modify this Privacy Policy at any time, provided certain provisions of this Privacy Policy prove to be incomplete or outdated and further provided that these changes are reasonable for you, taking into account your interests. If we makematerial changes to this Privacy Policy, we will notify you by the email address specified in your account or by means of notice on www.ezvizlife.com or apps of any such changes.
You can determine when this Privacy Policy was last revised by referring to the date it was “Last Updated” above.
1. What Information We Collect
In order to provide EZVIZ services to you, we will ask you to provide personal information that is necessary to provide those services to you. If you do not provide your personal information, we may not be able to provide you with our products or services.
“Personal information” shall have the same meaning as “personal data” and shall include any information relating to an identified or identifiable natural person ('data subject'); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity. Examples of personal information include your name, telephone number, email address, physical address, and payment information.
Personal information also includes information that alone cannot directly identify you, but with other information we have access to can identify you, such as product serial numbers, log data that automatically records information about your visit, such as your browser type, domains, page views, the URL of the page that referred you, the URL of the page you next visit, your IP address, and page navigation, unique device ID collected from Products and your mobile devices, data from cookies, pixel tags, and web beacons, video content files that do not contain personal visual identity information, the country and time zone of the connected Product, geo-location, mobile phone carrier identification, and device software platform and firmware information.
2. How We Collect and Use Your Information
Here are some examples of the personal information we may collect and how we may use it:
- When you create your account to use EZVIZ Services (“Account”), we will collect information including your name, phone number and email address. In addition, when you install and activate Products, we will collect certain basic information via our EZVIZ Services, such as your product name, the product’s verification code, and serial number, which are unique to the Product connected to the EZVIZ Services and associated with your Account.
- When you subscribe to online data storage services, we will collect your payment information, such as a credit card number, account security code, and any other information necessary to complete the transaction and further facilitate and fulfill your subscription of storage services. Your personal information will be saved as your user profile in your Account, including payment information for recurring charges.
- When you save and share content through EZVIZ Services, like video clips, live video streams, images, captions, and comments (“Your Content”), for other individuals to access, we will collect information to allow you to save and share Your Content, such as your email address and email address of the person you elect to share your content with.
- Through our EZVIZ Services, you may be able to invite other people such as friends or family to use EZVIZ Services and download our mobile app. We collect that person's email address to automatically send an email invitation on your behalf. We collect this information to send this email, to register your friend or family member if your invitation is accepted, and to track the success of our invitation services. In order to refer a friend, you must first obtain the consent from the person being referred to provide information on their behalf and inform them that they will be receiving a communication from EZVIZ.
- When you connect or link to our EZVIZ Services via social networking sites, including by sharing Your Content with friends via your social networking account, such as Facebook, we collect your profile information from your social networking account. For information on what information is shared with us, please review the privacy settings in your social media account or the permission screen presented at the time of connection.
- When you respond to our e-mails, contact our customer service, or use other customer support tools, we collect your information to provide you with support, verify your identity with your Account profile information, and confirm your Product.
- When you access our EZVIZ Services, we will collect information to provide you with a more relevant experience, to prevent misuse, and to ensure that our EZVIZ Services are working properly. We may also record adjustments you make to our Products through the EZVIZ Services. We store this information along with data collected directly by your Product. If you have questions about the security and privacy settings of your mobile device, please refer to instructions from your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
- When you save and share Your Content through EZVIZ Services for other individuals to access, we will collect information to allow you to save and share Your Content.
- Our EZVIZ Services may also contain links to other websites operated by third parties and may include social media features such as Facebook and Twitter buttons (such as “Like,” “Tweet” or “Pin”). We record your interaction with these links.
- When you use the Product’s recording or streaming features, we may record and process video and/or audio content from the Product. This may include capturing and emailing to you portions of this data as part of a notification or analyzing the data to identify motion or other events. We may process information from your Product so that we can send you alerts when something happens. In addition, if you have the recording features enabled, we will capture, process and retain video and audio data recordings from your device for the duration of your recording subscription period.
We may also use the information we collect for the following purpose:
- send you reminders, technical notices, updates, alerts, support and administrative messages, service bulletins, and requested information; and
- pursuant to our legitimate business interests:
- operate, maintain, improve, and develop our EZVIZ Services and Products;
- personalize your experience with our EZVIZ Services and Products;
- increase the safety of our EZVIZ Services and Products – for example, for user authentication, security protection, fraud detection, filing, and backups;
- perform analytics and conduct customer research;
- communicate and provide to existing customers additional information that may be of interest to you about our products and services;
- manage our everyday business needs, such as auditing, administration of our EZVIZ Services, forum management, fulfillment, analytics, fraud prevention, and enforcement of our corporate reporting obligations and Terms of Service;
- enhance other information we have about you to help us better understand you and determine your interests; and
- in the context of a corporate transaction (e.g., corporate restructuring, sale or assignment of assets, merger) and to protect our rights or property, to enforce our Terms of Service and legal notices and for the establishment, exercise and defense of legal claims;
- with your express consent to
- send you electronic communications in order to inform you about new products and services, unless you choose to unsubscribe;
- use certain non-essential cookies to better understand user behavior, in order to optimize user experience, perfect function design and offers for products and services from us or to provide better services;
- meet a legal obligation, a court order or other binding decision(s); and
- accomplish a purpose unrelated to those described in this Privacy Policy by first notifying you and, where required, offering you a choice as to whether or not we may use your Personal Information in this different manner.
3. Cookies and Other Technologies
We also use cookies, web beacons, pixel tags, and other technologies to keep records, store your preferences, improve our advertising, and collect information such as log data and device data. This allows us to better understand how you use our EZVIZ Services and Products, diagnose and troubleshoot any problems your having, and otherwise administer and improve our EZVIZ Services and Products. For more information about cookies, please refer to our Use of Cookies.
We may also engage one or more third party service providers to serve online advertisements on our behalf via EZVIZ Services. They may use a pixel tag or other similar technology to collect information about your visits to sites, and they may use that information to target advertisements for our Products and EZVIZ Services. For more information regarding this practice and to opt-out of such collection and use of this information by our third party service providers, please see www.networkadvertising.org.
4. How We Share Your Information
EZVIZ may disclose personal information to cloud service provider, network service provider and other service providers on the basis of non-disclosure agreements.
The following are the limited situations where we may share personal information:
- We share your personal information with EZVIZ affiliates, who are required to use that information in accordance with the purposes described in this Privacy Policy.
- We use service providers, vendors, technicians and other third-parties to help us process, store, and protect some of your data and otherwise help us administer our Products and EZVIZ Services effectively, provide a better user experience, process your purchases, and increase the quality of our Products and EZVIZ Services. These third-parties are forbidden from using your personal information for non-EZVIZ purposes and are required to protect your information in accordance with this Privacy Policy and applicable laws.
- We may provide information to third-parties if we believe in good faith that we are required by mandatory law to do so. For example, to comply with legal orders and government requests; response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts; to protect the interests of our customers and users of the EZVIZ Service; to respond to claims that any content posted or displayed using the EZVIZ Service violates the rights of third parties; in an emergency protect the health and safety of users of the EZVIZ Service or the general public; or to enforce compliance with our Terms of Service.
- If EZVIZ and/or all or part of our assets are ever sold or transferred, your personal information may be among the items sold or transferred. Under such circumstance, we will notify you by the email address specified in your account or by means of notice on www.ezvizlife.com of (i) the identity and contact information of the purchaser or transferee, (ii) your right to revoke your consent to the provision of personal information, and (iii) the means by which you may revoke such consent.
- We share information to protect our own legitimate business interests when we believe in good faith that we are required or permitted by law to do so. For example, we may share your personal information as needed to support auditing, compliance, and corporate governance functions; to combat fraud or criminal activity; to protect our rights or those of our affiliates and users; or as part of legal proceedings affecting EZVIZ.
We may also disclose non-personal information (for example, aggregated or anonymized data) publicly or with third-parties, provided those data have been rendered anonymous in such a way that the data subject is no longer identifiable. For example, we may share non-personal information:
- for the same reasons we might share Personal information;
- to better understand how our customers interact with our EZVIZ Services and Products, in order to optimize your experience, improve our products, or provide better services;
- for our own research and data analytics; or
- to our vendors for their own analysis and research.
5. Securing Your Personal Information
EZVIZ has implemented commercially reasonable administrative, technical, and physical security controls that are designed to safeguard personal information. We also conduct periodic reviews and assessments of the effectiveness of our security controls.
Notwithstanding the above, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, EZVIZ cannot guarantee that your personal information is under absolute security with the existing security technology. If you have any questions about the security of our EZVIZ Services, you can contact us by phone at 1.855.693.9849 or email at hello@ezvizlife.com.
6. Accessing, Correcting and Retention Your Personal Information
EZVIZ generally stores your personal information on EZVIZ’s servers which is established upon Amazon Servers until you delete or edit it, or for as long as you remain a EZVIZ customer in order to provide you with the most relevant offers.
Keeping your personal information current helps ensure that we provide you with the most relevant offers. You can access, update or delete your personal information via your Account profile. We are ready to assist you in managing your subscriptions, deactivating your account, and removing your active profile and data. Your personal information might not be immediately deleted, as we are required to retain records relating to previous purchases through our EZVIZ Services for financial reporting and compliance reasons pursuant to applicable laws. In addition, because of the way we maintain certain services, after you delete certain information, we may temporarily retain backup copies of such information before it is permanently deleted.
We will retain your personal information for the period necessary to fulfill the purpose outlined in this Privacy Policy unless a longer retention period is required or permitted by applicable law.
If you are located in the European Union, subject to limitations in applicable law, you have certain rights in respect to your personal information, such as a right of access, rectification, restriction, opposition, and portability. In order to exercise your rights please contact us at the contact information below. You also have the right to withdraw your consent at all times, free of charge. You can do this by opting out from direct marketing and by rejecting the use of cookies through your browser settings. If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the data protection authority in your country of residence.
7. Social Community Features and Social Networks
Social Community Features
Our EZVIZ Services may allow you to publicly post or share information, communicate with others, or otherwise make information accessible to others. Prior to doing so, please read our Terms of Service carefully. All the information you post, share, or communicate may be accessible to anyone with Internet access, and any personal information you include may be read, collected, and used by others.
Social Networks
You have the option to link social networks, such as Facebook, to your Account. You will be able to post EZVIZ activity to your social network. By proceeding through any of the above steps, you grant EZVIZ permission to access elements of your social network profile information that you have made available to be shared and to use it in accordance with the social network’s terms of use and this Privacy Policy.
Links to other websites
We may permit others to link to the EZVIZ services or to post a link to their website. We do not endorse these websites and are not responsible for other websites or their privacy practices. Please read their privacy policies before submitting information.
8. Your Choices
We think that you benefit from a more personalized experience when we know more about you and your preferences. However, you can limit the information you provide to EZVIZ as well as the communications you receive from EZVIZ through your Account preferences.
Commercial E-mails
You will only receive commercial e-mails from us if you have granted prior express consent or if sending those e-mails is otherwise permitted, in accordance with applicable laws.
You may choose not to receive commercial e-mails from us by following the instructions contained in any of the commercial e-mails we send or by logging into your Account and adjusting your e-mail preferences. Please note that even if you unsubscribe from commercial email messages, we may still e-mail you non-commercial e-mails related to your Account and your transactions on the EZVIZ Services.
Device Data
You may manage how your mobile device and mobile browser share certain device data with EZVIZ by adjusting the privacy and security settings on your mobile device. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
9. Children’s Privacy
EZVIZ does not intend that any portion of its EZVIZ Services will be accessed or used by children under the age of 18, or equivalent minimum age in the relevant jurisdiction and such use is prohibited. Our EZVIZ Services are designed and intended for adults. By using the EZVIZ Services, you represent that you are at least 18 years old, or above the equivalent minimum age in the relevant jurisdiction and understand that you must be at least 18 years old, or above the equivalent minimum age in the relevant jurisdiction in order to create an account and purchase the goods or services advertised through our EZVIZ Services. If we obtain actual knowledge that an account is associated with a registered user who is under the age of 18 years old, or equivalent minimum age in the relevant jurisdiction, we will promptly delete information associated with that account. If you are a parent or guardian of a child under the age of 18, or equivalent minimum age in the relevant jurisdiction and believe he or she has disclosed personal information to us please contact us by phone at 1.855.693.9849 or email at hello@ezvizlife.com. A parent or guardian of a child under the age of 18, or equivalent minimum age in the relevant jurisdiction may review and request deletion of such child’s personal information as well as prohibit the use thereof.
10. Global Operations
We transfer and process your information globally both in our own facilities and with service providers, or partners, regardless of where you use our Services. The laws, regulations, and standards of the country in which your information is stored or processed may be different from those of your own country. In the European Union (EU), we will store and keep Your Content inside the EU in encrypted form including when we utilize a third party for storage. In exceptional circumstances EZVIZ in the US and China may have access to this content in order to provide product support services. Your registration data will be collected and used or stored by EZVIZ, currently in the U.S., Singapore, Brazil and Ireland. EZVIZ put in place contractual protections, approved by the European Commission, to secure your information. A copy of those contracts can be obtained by contacting us at the address below.
11. Contact Us
Please contact us if you have any questions or comments about our privacy practices or this Privacy Policy. You can always reach us by phone at 1.855.693.9849 or email at hello@ezvizlife.com. Please provide: (i) your name (or nickname) and preferred method of contact; and (ii) the details of your request or comment along with any corresponding website links.
Copyright@2018 EZVIZ Inc. ALL RIGHTS RESERVED.
EZVIZ Inc.
Use of Cookies
What cookies do we use?
Our website (www.ezvizlife.com) may use both first-party and third-party “cookies”. First-party cookies are cookies that are set by EZVIZ. Third-party cookies are set by a domain other than ours. Below we briefly identify the cookies we use:
Provider | Cookie | Cookie-Type | Purpose |
EZVIZ | AS_AppID AS_INS AS_Ran AS_SessionID AS_Spl AS_UserID AS_Username ASG_Au ASG_Aus ASG_AuthAp etc. | Session Cookie | These cookies are used to identify you when you sign-in to our website and apps and to enable you to move around the website and use its features, such as accessing secure areas of the Website. For instance, if you block or otherwise reject these cookies, you will not be able to use any EZVIZ products and services that require you to sign in. |
_ga _gid | Session Cookie | These cookies are used to collect information about how you use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of users to the website, where users have come to the website from and the pages they visited. The cookies are installed by a tool called “Google Analytics”. |
These cookies will remain on your device only until you leave the Website.
How do I change my cookie settings?
You can set your browser to detect and reject cookies. If you wish to block or delete cookies, please refer to instructions related to your device and browser to learn about cookie-related and other privacy and security settings that may be available. While you may choose to block or not allow the use of cookies, doing so may impair your use of EZVIZ Services.